At SAAN Fulfillment, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our e-commerce prep, warehousing, and fulfillment services.
By using our services, you agree to the terms outlined in this policy. If you do not agree, please do not provide us with your personal data or use our services.
1. Information We Collect
We collect information to provide and improve our services, including:
A. Personal Information You Provide
- Contact Information (Name, Email, Phone, Business Address)
- Business Details (Company Name, Contact person Info)
- Order & Inventory Data (SKUs, Product Descriptions, Shipment Details)
- Payment & Billing Information (Credit Card, Bank Details for ACH)
- Login Credentials (For Client Portal Access)
B. Automatically Collected Data
- Website Usage (IP Address, Browser Type, Cookies, Analytics)
- Warehouse & Logistics Data (Shipping Tracking, Inventory Movement)
C. Third-Party Data
- E-commerce Platforms (Amazon, Shopify, Walmart, etc.)
- Payment Processors (Stripe, PayPal, etc.)
- Shipping Carriers (UPS, FedEx, USPS, etc.)
2. How We Use Your Information
We use your data to:
✅ Process & fulfill orders (prepping, storage, shipping)
✅ Verify identity & prevent fraud
✅ Provide customer support & account management
✅ Improve our services & optimize warehouse operations
✅ Send invoices, updates, and marketing communications (if opted-in)
✅ Comply with legal & tax obligations
3. How We Protect Your Data
We implement industry-standard security measures:
- Encryption (SSL/TLS for data transmission)
- Secure Servers & Firewalls
- Limited Employee Access (Only authorized personnel)
- Regular Security Audits
However, no system is 100% secure. You are responsible for keeping your login credentials safe.
4. Sharing & Disclosure
We do not sell your personal data. We may share information with:
- Shipping & Logistics Partners (To fulfill orders)
- Payment Processors (To complete transactions)
- Legal & Regulatory Authorities (If required by law)
- E-commerce Platforms (For order sync & tracking)
5. Your Rights & Choices
You have the right to:
🔹 Access, Correct, or Delete your personal data
🔹 Opt out of marketing emails (Unsubscribe link in emails)
🔹 Request data portability (Export your records)
🔹 Withdraw consent (Where applicable)
To exercise these rights, contact us at support@saanfulfilment.com.
6. Cookies & Tracking
We use cookies to:
- Improve website functionality
- Analyze traffic & user behavior
- Remember login sessions
You can disable cookies in your browser settings, but some features may not work.
7. Changes to This Policy
We may update this policy periodically. The latest version will always be posted on our website with the “Last Updated” date.
8. Contact Us
For privacy-related questions, contact:
📧 Email: support@saanfulfilment.com
📞 Phone: (507) 319-9419
🏢 Address: 512 Brookshire Dr, Lancaster, PA 17601
Summary
This policy ensures transparency in how we handle your data while complying with GDPR, CCPA, and other privacy laws. By using SAAN Fulfillment, you trust us with your information—and we take that responsibility seriously.